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Outsourcing is the process of providing contracts to outside vendors to build, operate
and support the information systems of a company. |
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The primary reason for outsourcing is to strengthen the information systems of your
company by engaging vendors who are highly skilled in the area of Information technology.
This would enable your company to streamline its core business operations and provide
additional momentum of expanding in your own business domain. By the process of
engaging vendors your company will be able to acquire state-of-the-art information
systems which will add new dimensions to its core business. You will be able to
provide more accurate information to your clients and keep them satisfied by making
them involved and interested in your business. |
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India’s biggest strength is the availability of technically skilled manpower, in
abundance. In India , education is highly valued. The availability of numerous educational
institutions churn - out a large number of highly skilled resources which contributes
to the vast technically skilled resource pool.
This technical resource pool is also well trained in English which makes it possible
for the Indian firms to interact and do business with almost any country in the
world.
The Indian government provides huge support to the IT sector in terms of subsidies
and various tax incentives, which encourages the IT firms to grow and expand. These
companies make use of the vast resource pool to deliver solutions to the world.
The lack of a vast resource pool in the major countries (like the USA, UK, Australia
etc) makes in-house IT development or Outsourcing to companies within the country
a very costly affair. Availability of skilled resource when required is also an
obstacle. India with its huge skilled resource pool is a very cost effective place
to outsource IT activities. Outsourcing to India would lead to almost 70% cost savings
on the current labor costs.
Infrastructure is the most advanced and developed in India as compared to the other
Outsourcing options like South Africa, Israel, Ireland, China, Russia etc. One of
the reasons being the support extended by the government provides to the IT sector
at large, In India, the state governments take extra initiative to develop IT Parks
which are provided with the best of the Infrastructure at a minimal cost.
India has a decently stable political history and all parties display a global mindset..
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PennyWise goes the extra mile to provide complete IT solutions rather than just
being your outsourcing vendor who develops, operates and maintains your IT systems.
At PennyWise we advise you the right solution, which is both cost effective and
efficient. We have analysts who study the ways of your business and design your
IT needs to suit your short and long term requirements.
PennyWise is highly focused to provide business solutions to small and medium business
sectors and has developed operational models most suited to these kinds of business.
If your business fits in this sector, then, PennyWise is the place for you.
PennyWise believes strongly in the concept of “Long Term Fruitful Relationship”
with its business partners. This is proven by the fact that most its clients are
through referrals. We work at very competitive prices and yet deliver great solutions
with best quality. This is the compelling edge we have over our competitors.
PennyWise development team works during the day time (IST) and the Client relationship
team works at the client’s day time, thus providing 24x7 support to all its clients
and their applications.
PennyWise understands the clients' concerns over code ownership and proprietary
rights. We start a business relationship only after signing a Non-Disclosure and
Non-infringement of rights agreement. and also ensure that that all the legalities
of the project are in place to suit both the parties.
We offer a lot of flexibility in terms of the payment terms and the mode of payment
making it all the more affordable and comfortable.
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PennyWise provides internet based solutions ranging from simple portal development
to online inventory management solutions and e-commerce solutions with payment gateway
integration.
PennyWise develops desktop based stand alone as well as distributed solutions for
a huge range of business domains.
We also deliver multimedia services such as website design, logo design, e-Brochure
development, single and multi page e-Card design.
We also take up maintenance and support of products / applications. We have a well
defined business model and set of practices for handling maintenance and support
projects.
At PennyWise, we take up re-engineering projects which require a major technology
revamp, or require architectural changes to be made to existing applications.
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One of the major concerns for any company/concern outsourcing work to a company
which is situated miles apart in a different geographic location is that of the
communication process and the collaborative process. We at PennyWise believe that "Outsourcing demands increased real-time collaboration among business partners and
that itself plays a major role in the success of projects which are outsourced."
The value of real-time trading partner / concern collaboration to an outsourced
organization is tangible and significant. It provides constant real-time accessibility
to data that allows for a proactive response to issues in the supply chain. This
responsiveness leads to savings across the organization for the outsourcing company,
eliminates manual process and improves efficiency in many operational areas.
We adopt a multitude of technologies to communicate with our clients and ensure
a smooth execution of projects. Apart from the normal telephonic conversations and
the use of e-mails, our client contacts are available on MSN Messenger and Yahoo
Messenger. We use chatting as an informal mode of online communication with our
clients to transform it into taking effective decisions.. We also use VoIP solutions
provided by tools like Skype to communicate and collaborate with the clients, which
is an efficient and cost effective mode of communication. While the project is under
progress, forums are made use of to communicate with the clients on the details
of the same. A separate forum is also created for the Project where the project
team and the clients can communicate on a day-to-day basis on various aspects of
the project. This helps us to maintain a centralized repository of communication
in a chronological order . |
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At the outset of a project, PennyWise with the help of the client, identifies a
person or a group of persons who would represent the client during the full lifecycle of the project.This team is referred to as the Client Team (CT) which will
primarily, be primarily responsible for defining the system requirements in terms
of hardware, software, ISP etc and will be directly interacting with PennyWise (PMT)
PMT would send a project status report on a weekly basis to the CT for its review
who will be responsible for approval of the work done, periodically. Clarifications,
whatsoever, would be duly communicated to CT and in turn, PMT will ensure a service
level reply within 12 hours to CT on queries raised by the later on the project.
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CT would be responsible for the following activities: |
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Provide PMT with requirements.
Review and approve the Multimedia work.
Review and approve of the Navigation framework in the site.
Provide PMT with specific standards, if any, to be followed during the project,
in absence of which PMT will follow its inhouse standards during the lifecycle of
the project.
Review and approval of Screen elements.
Clarify doubts with respect to requirements.
Participate in the User Acceptance testing.
Review the weekly status reports.
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PMT would be responsible for the following activities: |
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Provide Timelines and Milestones document to CT.
Provide CT all the deliverables properly packaged.
Provide the weekly status report to CT.
Provide the Multimedia work to CT for its review and approval
Provide the Data base design to the CT for its approval.
Setup the testing site on PennyWise servers and ensure that the various phases of
project performance is updated thrice a week to enable CT to review the same.
Participate in the UAT with the CT for acceptance of the work.
Setup and Install the application on the servers of the ISP selected by the CT.
PMT would primarily be responsible for monitoring the work and in case of any delays
or issues, would communicate it to the CT.
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