Rockstars wanted!

We foster an open culture built on strong values and hire associates for their passion towards creating technology solutions. In addition to providing an exciting opportunity for employees to work on challenging projects for the world’s leading brands, we reward and recognize our associates for high performance. We continuously train and provide opportunities to our employees to enrich their learning of the latest technologies.  Join us and embark on an unforgettable professional journey.


Technology/Domain : Customer Support

Job Title : Senior Associate-Quality Analyst

Job Code : JPQAORM11116

Positions : 1

Reporting To : VP Operations

Roles & Responsibilities :

Closely work with the process support team and client SPOC to ensure smooth reporting of business health metrics.

Daily, weekly and monthly MIS and report generation.

Review and summarization of miscellaneous reports and spreadsheets including sourcing the operational data

Constant learning of perception drivers behind customer issues reported for various service businesses on social media channels and forums.

Monitor team performance, productivity and service levels indicators on an ongoing basis

Evolve processes for inspecting and sampling the customer interaction process at every stage from contact to resolution and follow-up

Review team and business performance statistics, determine and document areas that may need improvement

Plan and conduct team orientation sessions to improve team effectiveness

 

Job Specification:

Should be well-versed with the tools, concepts and methodologies of quality management

Demonstrable expertise in defining SLAs and building processes to ensure adherence

Excellent working knowledge of general computer applications like Excel, Word, PowerPoint etc.

Excellent follow up and reporting skills.

Previous Quality audit/reporting experience in a process operation is desirable

Technical Skill Sets : Quality Ananlysis, MIS Reporting, Process Productivity and Health management, Team Orientations

General Skills :

Outstanding written and verbal communication skills

Excellent interpersonal, organizational, leadership and mentoring ability

Good negotiation skills with customer-oriented attitude

Flair for analysis and report writing

Rigorous attention to detail

Excellent analytical abilities to highlight key findings from data

High level of sincerity and responsibility.

Good team player

High level of drive, initiative and self-motivation.

Experience :

3 to 10 years of relevant experience

Level of communication: 3

Qualification : Any Graduation/BE/BTech IT/CSc./ECE or Any PG/M Tech/MCA or other relevant qualifications

Technology/Domain : Mobile

Job Title : Associate Technology (Mobile App Development iOS)

Job Code : PWSMOB091601

Positions : 1

Reporting To : Project Lead

Job Specification:

Technical Skill Sets:

  • 2.5+ years of Development Experience in Mobile Applications development on iOS (iPhone)
  • Experience or knowledge on Android app development is desirable.
  • Experience using and creating scalable web-based RESTful APIs.
  • Knowledge of cross platform frameworks like Phonegap is desirable
  • Should be able to work across the entire app life cycle –concept, design, build, deploy, test, release to app stores and support
  • Should be able to work directly with clients to conceptualize, build, test and release products
  • Should be able to build prototypes at tech scoping stage of projects
  • Should be able to create compelling device specific user interfaces and experiences
  • Should be able to develop for multiple platforms and as much as possible deliver with minimal duplication of effort
  • Should be able to create secure, performance sensitive apps with light footprint

Technical Skill Sets : Mobile Applications development on iOS (iPhone), App Development Life Cycle

General Skills :

  • Excellent communication skills (verbal and written) to liaise with clients locally and internationally
  • Should be able to think outside the box
  • Ability to multi task and have good time management skills
  • Ability to work on their own and as a part of the team
  • Should be able to keep up to date on the latest industry trends in the mobile technologies
  • Explain technologies and solutions to technical and non-technical stakeholders
  • Excellent scoping and estimation skills

Experience :

2.5 yrs - 6 yrs Relevant experience

 

Level of communication: 2

Qualification : BE/BTech IT/CSc./ECE or M Tech/MCA or other relevant qualifications

Technology/Domain : Customer Support

Job Title : Junior Associate - DMS ORM

Job Code : JAORM052016

Positions : 10

Reporting To : Project Lead

Job Specification:

Online customer engagement entails interaction with consumers via social media platforms on a daily basis, to stimulate or influence customer behaviour. You will be responsible for representing the brand's business online. You will use social media platforms, such as Twitter, Facebook and other online channels to create an engaging dialogue with target consumers to promote their engagement with the brand or to strengthen existing loyalties. By understanding that different online channels require platform specific content (ie. how Twitter subscribers are different from Facebook users), you will effectively utilize the language that is used by the audience or community to address online customer grievance and promote a positive social media relationship with the brand.

Technical Skill Sets : Excellent Communications, Comprehension, Articulation, Analytical Skills

Desirable skills:

  • Relevant customer service experience (Not mandatory)
  • Working knowledge of social media platforms
  • Logical problem solving
  • Ability to think quickly and logically to ensure expedient response to customer inquiries
  • Must have strong organization skills

General Skills :

  • Team player
  • Excellent writing, editing and computer literacy
  • Execellent command over English language and grammar
  • Initiative and proactiveness

 

Experience :

0 Years to 5 Years

Level of communication: 3

Qualification : Graduation/UG (Any)

Technology/Domain : Java

Job Title : Java - Associate - Technology

Job Code : JAVAA01005

Positions : 1

Reporting To : Project Lead

Technical Skill Sets : Struts2/Hibernate, Sql and Pl/Sql, JSON, Jquery

General Skills :

  1. Good Communication Skills
  2. Should be able to translate user requirements into Technical Specifications
  3. Very good Analytical and problem solving skills

 

Experience :

  1. 4-6 Years Relevant Experience
  2. Experience in Struts or Hibernate [MUST]
  3. Experience in SQL and PL/SQL [MUST]
  4. Exposure to ECLIPSE [MUST]
  5. Exposure to API based programming (JSON): [MUST]
  6. Exposure to JQuery [MUST]
  7. Exposure to Unit Testing Tools (e.g. JUNIT/Mockito etc) [MUST]
  8. Web based Product Development Exposure: [PREFFERED]
  9. Good exposure of Social Media (Twitter, Facebook, Google+, Youtube, LinkedIn): [PREFFERED]
  10. Exposure to LINUX environment [PREFERRED]
  11. Exposure to SUBVERSION REPOSITORIES [MUST]
  12. Exposure to open source Reporting/BI tools (Pentaho/Jasper/BIRT) [PREFERRED]
  13. Exposure to MongoDB, Hadoop, Mapreduce [PREFERRED]

Level of communication: 3

Qualification : BTech/BE

Technology/Domain : .Net

Job Title : .Net - Junior Associate - Technology

Job Code : .NET0013

Positions : 1

Reporting To : Team Lead

Roles & Responsibilities :

  • Role would be a developer
  • Responsibilities :
    • Requirements Analysis
    • Coding
    • Unit Testing
    • Deployment

Job Specification:

  • Development, testing, troubleshooting and debugging of the application
  • Bug fixing
  • Developing code in accordance with Program Specifications and adhering to Coding Standards
  • Should be proficient in writing SQL queries, Stored procedures for accessing backend.
  • Integrating user Interface design & development of business logic
  • Should be able to develop performance oriented applications.
  • Should be able to prepare & test for all unit test cases
  • Should be able to document code & functionality and prepare manuals
  • Should be able to work on web development, desktop apps and Mobile apps.

Technical Skill Sets : NET 3.5 (or later), C#, MS SQL Server 2008 (or later)

Desirable skills:

Knowledge & experience in frameworks like MVC, Entity framework, SSRS, SSIS, WCF, Mobile apps development.

General Skills :

  • Should be able to understand & comprehend information
  • Should have excellent learning & analytical ability
  • Should be proficient at debugging & problem solving
  • Should be a self-motivated, independent, detail oriented, responsible team-player.

Experience :

  • 1-3 yrs of .NET experience
  • Proficiency in .Net 3.5, C#, ASP.Net, web services
  • Database - experience in writing Stored procedures
  • Web 2.0 technologies, JQuery, Javascript, Ajax

Level of communication: 3

Qualification : BE / BTech with at least 60% aggregate score consistently. Microsoft certifications are a plus.

Technology/Domain : .Net

Job Title : Sitecore, MS Tech - Associate - Technology

Job Code : MSTSCA0100

Positions : 2

Reporting To : Project Lead

Roles & Responsibilities :

  • Role would be Senior developer & Module lead
  • Responsibilities
    • Requirements Gathering & Analysis
    • Coding
    • Scheduling & Planning
    • Unit Testing
    • Deployment  
    • Lead/mentor developers

 

Job Specification:

  • Should be able to understand & analyse the requirements to ensure the completeness of requirements
  • Should be able to transform business requirements into well-designed and documented software components bases on MS Technologies (Sitecore CMS/DMS, .Net, SQL)
  • Should be able to break down tasks into smaller items and schedule them
  • Should be able to do the performance oriented technical architecture / design for the project
  • Should be write efficient, performance oriented scalable code / sql queries conforming to the coding standards & guidelines
  • Should be able to perform code reviews for performance, scalability, efficiency and security  
  • Should be able to deliver codes / designs with high quality
  • Should be able to prepare & test for all unit test cases
  • Should be able to document code & functionality and prepare manuals / help guides & training materials

Technical Skill Sets : Sitecore 7.0 (or later) .NET 4.0 (or later), C#, MS SQL Server 2008 or later. • Knowledge & experience in frameworks like MVC, Entity framework

General Skills :

  • Should be able to understand & comprehend information
  • Should have excellent learning & analytical ability
  • Should be proficient at debugging & problem solving
  • Should demonstrate strong interpersonal skills
  • Should be a self-motivated, independent, detail oriented, responsible team-player and exhibit exceptional relationship management skills.
  • Should be passionate about building high-quality systems with software implementation best practices while leading and mentoring a small team of developers.

Experience :

  • 3-6 yrs of .NET experience and 1-2 yrs explicitly in Sitecore CMS/DMS.
  • Hands on experience utilizing and customizing a CMS driven website.
  • Strong experience designing and working with n-tier architectures (UI, Business Logic Layer, Data Access Layer) along with some experience with service-oriented architectures (SOA).
  • Expert level proficiency in .Net 4.0, C#, ASP.Net, N-Tier application development, SOA, XML web services
  • Database experience with MS SQL, DB Architecture/design, SQL Development (PL/SQL)
  • Web 2.0 technologies, JQuery, Javascript, Ajax
  • Web application security - user authentication, N-tier architecture, DB/file encryption
  • Knowledge of Continuous Integration and automated deployment tools such as MSBuild is preferred

 

Level of communication: 3

Qualification : BTech/M Tech/BE/MCA/M.Sc Computers.

Technology/Domain : .Net

Job Title : MS Technology - Senior Associate- Technology

Job Code : MSTSA0100

Positions : 1

Reporting To : Project Manager

Roles & Responsibilities :

  • Role would be Technical Project Lead
  • Responsibilities
    • Requirements Gathering & Analysis
    • Code Review
    • Scheduling & Planning
    • Deployment / Release management 
    • Lead/train/mentor developers

 

Job Specification:

  • Should be able to understand & analyse the requirements to ensure the completeness of requirements
  • Should be able to transform business requirements into well-designed and documented software components bases on MS Technologies (.Net, SQL)
  • Should be able to break down tasks into smaller items and schedule them
  • Should be able to keep a strict control on requirement scopes, ensures that un-ambiguous requirements are given to the production team
  • Should be able to identify project risks (technology, resources, 3rd party dependencies, hardware challenges, etc) quite early in the execution phase, prescribe proper mitigation plan, ensures that all stake holders are aware of the same. Should also be able to ensure that mitigation plans are followed when a risk materializes.
  • Should be able to ensure that the team performs detailed technical design / impact analysis.
  • Should be able to do task breakdown & allocation effectively, create & manage project plans, ensure that the team follows the project plan
  • Should be able to tracks the project continuously, prepare project status reports & timesheets and ensure that the status reports & timesheets are sent to the key stakeholders in a timely manner
  • Should be able to perform code reviews for performance, scalability, efficiency and security  
  • Should be able to ensure codes / designs are delivered with high quality conforming to all the coding guidelines / standards and best practices
  • Should be able to assure necessary documentation for every project
  • Should be able to demonstrates ownership, responsibility and accountability of people, tasks, projects and activities

Technical Skill Sets : .NET 3.5 (or later), C#, MS SQL Server 2008 or later, SSRS, SSIS,Frameworks like MVC, Entity framework desirable

Desirable skills:

.NET 3.5 (or later), C#, MS SQL Server 2008 or later, SSRS, SSIS

Knowledge & experience in frameworks like MVC, Entity framework desirable

 

General Skills :

  • Should have excellent learning & analytical ability
  • Should be proficient at debugging & problem solving
  • Should demonstrate strong interpersonal skills
  • Should be a self-motivated, independent, detail oriented, responsible team-player and exhibit exceptional relationship management skills.
  • Should be passionate about building high-quality systems with software implementation best practices while leading and mentoring a small team of developers.

Experience :

  • 6-9 yrs of IT experience with at least 2-3 yrs in client communication and managing / leading teams
  • Strong experience designing and working with n-tier architectures (UI, Business Logic Layer, Data Access Layer) along with some experience with service-oriented architectures (SOA).
  • Expert level proficiency in .Net 3.5 (or later), C#, ASP.Net, N-Tier application development, SOA, XML web services
  • Database experience with MS SQL, DB Architecture/design, SQL Development (PL/SQL)
  • Web 2.0 technologies, JQuery, Javascript, Ajax
  • Web application security - user authentication, N-tier architecture, DB/file encryption
  • Knowledge of Continuous Integration and automated deployment tools such as MSBuild is preferred

Level of communication: 3

Qualification : BE / BTech with at least 60% aggregate score consistently