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Social Media Research
Data & Analytics

Social Media Research

Social media is a powerful tool that enables you to listen to what customers are saying about your brand. Our research helps you audit your social media presence, conversations and activities as well as benchmark your brand's performance against that of competitors.

Our Services

Some of the specialized services of our social media research team include:

Brand Attribute Analysis Brand Attribute Analysis
Competition Analysis Competition Analysis
Social Customer Care Analysis Social Customer Care Analysis
Social Engagement Analysis Social Engagement Analysis
Actionable Brand Insights Actionable Brand Insights

The Benefit to Clients

With industry leading listening tools, our social media research team can help you make sense of unstructured social media conversations. We can help provide valuable insights for your brand such as:

  • 1Interpreting conversations related to your enterprise on various attributes including process, product, people and systems
  • 2Finding out what your competitors are doing on social media and learning about their strengths and weaknesses
  • 3Understanding current engagement levels with your social audience not only by time-of-day or day-of-week but also by type of content that elicits participation
  • 4Identifying the leading who shape opinions about your brand
  • 5Reviewing the feedback from your customers and providing actionable business insights

Our certified developers

With a team of highly experienced technologists having advanced certifications across leading enterprise platforms, we provide expert solutions across Sitecore, Acquia, Drupal, SharePoint, Magento, Azure, AWS and more.

AWS Consulting Partner
Acquia Preferred Partner
Sitecore Platinum Partner
Microsoft Partner
Magento Business Solution Partner

PennyWise is an integral part of our development team. We have worked together for a number of years and have consistently been impressed with the speed and dedication that they have applied to every task. The internal structure has meant we have the benefits of an internal team with the bonus of a massive amount of additional resource to call on when our needs dictate it (which they have on more than one occasion).

Testimonial User

- Rob Harlow Jaak Systems, UK

We have worked with PennyWise Solutions for over five years and look forward to working with them for many more. The best testament we can give is that they are true to their company name. They are and have been a valued business partner, fulfilling a very important part of our business. They are conscientious and understanding when delivering costs and solutions to our system requirements. They have completed all our projects on time and never let us down.

Testimonial User

- Chris U'dell Business & Domestic Insurance Services, UK

I first worked with PennyWise on a build for an internal app to help us audit client production needs. They were able to take a crude spreadsheet we provided and turn it into an app which is not only functional, but user-friendly and nice looking as well, which is important for us in a business which has a large aesthetic component. We were so impressed with the response and value we got from them that we're also migrating projects formerly handled by internal developers to PennyWise.

Testimonial User

- Kelly Olafson Vice President - Operations, Ogilvy & Mather Asia/Pacific

The team at PennyWise are professional, hard-working, and deliver a great product. We've hired them to do a variety of development projects and have always found the results to be great. Highly recommended.

Testimonial User

- Tim Ogilvie Early stage internet entrepreneur

I just wanted to let you know the team has been doing a consistently ***GREAT*** job since my last visit to Hyderabad. If we were playing cricket, the team has batted one 6 after another.

Testimonial User

- IT Director Wireless Device Management Company, USA

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